Terms of Service

Welcome to ThinkFirst. By using our website and services, you agree to the following terms and conditions.

1. Acceptance of Terms

By accessing our website, submitting a form, or using our counselling services, you agree to abide by these Terms of Service.

2. Services Provided

ThinkFirst provides educational counselling, university admission support, scholarship guidance, and related services for Indian and international programs.

3. User Responsibilities

Users agree to provide accurate information during registration. Misleading or fraudulent details may result in service termination.

4. No Guarantee of Admission

ThinkFirst does not guarantee admission, scholarship approval, or visa acceptance. Decisions are entirely made by respective authorities.

5. Third-Party Services

Universities, embassies, and financial institutions operate independently. ThinkFirst is not responsible for delays or decisions made by them.

6. Intellectual Property

All content on ThinkFirst’s website, including text, images, and branding, is protected under copyright laws. Unauthorized use is prohibited.

7. Data Protection

We follow strict data protection practices. Please refer to our Privacy Policy for details.

8. Limitation of Liability

ThinkFirst shall not be held liable for financial loss, missed opportunities, or third-party delays.

9. Changes to Terms

We may update these Terms periodically. Continued use of our website implies acceptance of any changes.

10. Contact

For questions regarding these Terms, email: info@thinkfirstedu.in

11. Refund Policy

Our counselling and processing services are non-refundable except in cases of:

Refunds (if approved) may take 7–14 business days. University fees and government fees are strictly non-refundable.

12. Disclaimer

Information provided by ThinkFirst is based on experience and publicly available data. Users acknowledge that final decisions on admissions, scholarships, and visas are made by the respective authorities—not by ThinkFirst.

13. Grievance Redressal (India Compliance)

If you have concerns regarding service, privacy, or misconduct, you may contact:

Grievance Officer: grievance@thinkfirst.com

All complaints will be acknowledged within 48 hours and resolved within 30 days.

Last Updated: January 2025